Privacy policy
Last updated: 15 November 2026
Sunrise Physical Therapy (“we”, “us”) is a physiotherapy clinic at 112, 187 Hwy 16A, Spruce Grove, Alberta T7X 4P9. This policy explains how we handle personal information collected through our website, our appointment request forms and our online advertising, including Facebook and Instagram lead forms.
What we collect
- Contact details you give us: your name, phone number and email address.
- Appointment preferences: the type of help you are looking for, whether you prefer an in-clinic or in-home visit, and the best time to call you.
- Website usage information: pages visited, device and browser type, and how you arrived at our site, collected with cookies and similar tools (Google Analytics and the Meta pixel).
Please do not send detailed medical information through our online forms. We will discuss your health privately when we call you or at your appointment.
How we use it
- To contact you about your appointment request and book your visit.
- To answer your questions and provide the services you ask for.
- To understand how people find and use our website and to improve our advertising.
We do not sell your personal information.
Who we share it with
We share information only with service providers that help us run our clinic and website, such as our website host, email provider, Google (analytics) and Meta (Facebook and Instagram, when you submit one of our lead forms there). They may only use it to provide services to us. We may also disclose information where required by law.
How long we keep it
We keep appointment requests only as long as needed to contact you and for our normal business records, then delete them. Patient health records are kept as required by Physiotherapy Alberta and applicable law.
Your choices and rights
- You can ask to see or correct the personal information we hold about you, or ask us to stop contacting you.
- You can block or delete cookies in your browser settings, and manage ad preferences in your Facebook or Instagram settings.
Contact us
For privacy questions or requests, call 780-960-8711, email sunrisephysioltd@gmail.com, or write to us at the address above. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta.